1. Introduction

Siam Scuba ("we," "our," or "us") operates the website siamscuba.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Full name
Email address
Phone number
Diving certification level
Booking and reservation details
Payment information (processed securely via third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser type
Device information and operating system
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Processing bookings and reservations
Communicating with you about your inquiries and bookings
Improving our website and services
Sending promotional communications (with your consent)
Complying with legal obligations
Analyzing website usage and trends
Preventing fraud and ensuring security

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. These include:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Third-Party Services

We may share your information with trusted third parties, including:

Payment processors for secure transaction handling
Analytics providers (e.g., Google Analytics, Google Tag Manager)
Communication platforms (e.g., WhatsApp, email services)
Booking and scheduling platforms

These third parties have their own privacy policies, and we encourage you to review them.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Restriction: Request limitation of processing
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal data
Withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at info@siamscuba.com.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@siamscuba.com
Phone: +972 52 864 1581
Address: Sairee Beach, Koh Tao, Surat Thani, Thailand